TECHNICAL MEMORANDUM

 

DATE:   February 5, 2026

TO:         Boston Region Metropolitan Planning Organization

FROM:   Betsy Harvey Herzfeld

RE:         Mitigating Impacts on Minority and Low-income Populations through the Transportation Improvement Program

 

This document explores the results of the Boston Region Metropolitan Planning Organization’s (MPO) analysis to assess progress toward addressing the disparate impacts and disproportionate burdens (DI/DB) identified in the MPO’s 2023 Long-Range Transportation Plan (LRTP), Destination 2050. Disparate impacts are impacts stemming from policies or practices that adversely affect minority populations compared to nonminority populations. Disproportionate burdens are impacts that adversely affect low-income populations compared to non-low-income populations.

 

Mitigation of these impacts is accomplished by funding projects that offset them in the MPO’s capital program, the Transportation Improvement Program (TIP). Projects in the TIP are analyzed in the aggregate to identify their impacts using the following metrics (DI/DB metrics). These metrics were identified as disparate impacts and/or disproportionate burdens that may result from the MPO projects in Destination 2050:

 

 

Last year, we piloted an analysis in the Federal Fiscal Years (FFYs) 2025–29 TIP that assessed the extent to which TIP projects mitigated these disparate impacts and disproportionate burdens (PDF) (HTML). Subsequently, the MPO approved an updated DI/DB Policy (PDF) (HTML) in January 2025 that included a description of the MPO’s mitigation process based on the pilot.

 

Definitions

 

Approach to Disparate Impact and Disproportionate Burden mitigation

Mitigation of disparate impacts and disproportionate burdens takes place during the implementation of the four annual TIPs that follow Destination 2025 and precede the next LRTP update—the FFYs 2025–29, 2026–30, 2027–31, and 2028–32 TIPs.2 After the FFYs 2028–32 TIP, we will calculate the cumulative results for each metric across all four TIPs to determine if TIP projects, in the aggregate, would mitigate each of the disparate impacts or disproportionate burdens identified in the LRTP analysis.3 If a disparate impact or disproportionate burden is not mitigated, we will reanalyze the relevant metric in the next LRTP in addition to the other metrics listed above. The MPO may implement the TIP if disparate impacts and disproportionate burdens are not mitigated, but only if there is a reasonable alternative. Figure 1 illustrates this process.

 

 

 

Figure 1
Process for Identifying and Addressing Disparate Impacts and Disproportionate Burdens in Destination 2050

Figure 1 is a diagram that shows the timeline for the MPO to mitigate disparate impacts and disproportionate burdens identified in the 2023 LRTP by funding projects in the four subsequent TIPs. It also shows that analyzing the cumulative impacts of these TIPs will determine whether those impacts are mitigated.

FFY = Federal Fiscal Year. LRTP = Long-Range Transportation Plan. MPO = Metropolitan Planning Organizaiton. TIP = Transportation Improvement Program.

Source: Boston Region MPO.

 

 

 

Table 1 shows a hypothetical example of how this approach would be applied to evaluate access to jobs.

 

Table 1
Hypothetical Mitigation Scenario: Access to Jobs

blank

Minority Population

Nonminority Population 

Mitigation Needed

LRTP Disparate Impact

+100 jobs

+200 jobs

≥ 100 jobs

Mitigation through TIP, Year 1

15

20

100-15+20 = 105

Mitigation through TIP, Year 2

50

10

105-50+10 = 65

Mitigation through TIP, Year 3

20

5

65-20+5 = 50

Mitigation through TIP, Year 4

70

20

50-70+20 = 0

Cumulative Mitigation

155

55

0


LRTP = Long-Range Transportation Plan. TIP = Transportation Improvement Program.

Source: Boston Region MPO.

 

 

DI/DB Mitigation Analysis Methodology

To determine whether projects in the TIP would mitigate disparate impacts and disproportionate burdens, we analyzed the impacts of the MPO-funded projects, in the aggregate, using the six DI/DB metrics listed above. The analysis was conducted using Conveyal, a tool that estimates how changes to the transportation network resulting from new transportation projects may change the number of destinations people can reach within a given travel time. It can also estimate changes in travel times. Since Conveyal estimates changes in destination access as a function of the time it would take people to reach a destination, projects must contain one or more of the following improvements:

 

 

While most MPO-funded projects meet these guidelines, there are a few that do not—namely, projects that do not directly change access, such as the installation of bicycle racks. Additionally, bikeshare expansion and maintenance projects are currently not included in the Conveyal analysis. We continue to work on representing these projects in Conveyal and expanding our understanding of the impacts of various project elements on travel speeds so that more projects can be included in the future.

 

 

DI/DB Mitigation Analysis Results

Impacts of the FFYs 2025–29 and 2026–30 TIPs

Figures 2 through 6 show the impacts of the FFYs 2026–30 TIP for the metrics for which there are disparate impacts or disproportionate burdens alongside those for the FFYs 2025–29 TIP.5   Key results include the following:

 

 

The analysis evaluates the impacts of the TIP projects across the entire Boston region’s population; as a result, the changes in access and travel time appear small. However, this scale masks the improvements experienced by many people. Even a low percentage change indicates the project provides significant benefits, particularly for those who live nearest a project where changes to access are greatest. In many cases a negative or zero result is a direct consequence of traffic-calming safety measures designed to slow traffic. A project’s full benefits often extend beyond what is captured by metrics focused solely on destination access and travel time impacts.

 

 

Figure 2
Change in Access to Jobs by Transit (Disproportionate Burden)
in the FFYs 2025–29 and 2026–30 TIPs

Figure 2 is a chart that shows the change in access to jobs by transit for the low-income and non-low-income populations in the last two TIPs. For each population, information is provided about the change in the number of jobs accessible by transit in the FFYs 2025–29 and 2026–30 TIPs.

FFY = Federal Fiscal Year. TIP = Transportation Improvement Program.

Source: Boston Region MPO, Conveyal, and Replica.

 

 

 

Figure 3
Change in Access to Healthcare by Transit (Disparate Impact and Disproportionate Burden) in the FFYs 2025–29 and 2026–30 TIPs

Figure 3 is a chart that shows the change in access to healthcare by transit for the low-income, non-low-income, minority, and nonminority populations in the last two TIPs. For each population, information is provided about the change in the number of healthcare facilities accessible by transit in the FFYs 2025–29 and 2026–30 TIPs.

 

FFY = Federal Fiscal Year. TIP = Transportation Improvement Program.

Source: Boston Region MPO, Conveyal, Replica, MassGIS, and Massachusetts Department of Public Health Care Facility Licensure and Certification.

 

 

 

Figure 4
Change in Access to Parks and Open Space by Driving
(Disproportionate Burden) in the FFYs 2025–29 and 2026–30 TIPs

Figure 4 is a chart that shows the change in access to parks and open space by transit for the low-income and non-low-income populations in the last two TIPs. For each population, information is provided about the change in the number of parks and open spaces accessible by transit in the FFYs 2025–29 and 2026–30 TIPs.

Source: Boston Region MPO, Conveyal, Replica, and MassGIS.

 

 

 

Figure 5
Change in Average Drive Travel Time (Disparate Impact)
in the FFYs 2025–29 and 2026–30 TIPs

Figure 5 is a chart that shows the change in average driving travel time in minutes for the minority and nonminority populations in the last two TIPs. For each population, information is provided about the change in the average travel time in the FFYs 2025–29 and 2026–30 TIPs.

FFY = Federal Fiscal Year. TIP = Transportation Improvement Program.

Source: Boston Region MPO, Conveyal, and Replica.

 

 

Figure 6
Change in Average Transit Travel Time (Disparate Impact)
in the FFYs 2025–29 and 2026–30 TIPs

Figure 6 is a chart that shows the change in average transit travel time in minutes for the minority and nonminority populations in the last two TIPs. For each population, information is provided about the change in the average travel time in the FFYs 2025–29 and 2026–30 TIPs.

 

FFY = Federal Fiscal Year. TIP = Transportation Improvement Program.

Source: Boston Region MPO, Conveyal, and Replica.

 

 

Mitigation Progress: FFYs 2025–29 TIP through FFYs 2026–30 TIP

Figures 7 through 12 show the progress the MPO has made toward mitigating the disparate impacts and disproportionate burdens through the projects programmed in the FFYs 2025–29 and 2026–30 TIPs. The charts show the amounts of the disparate impacts and disproportionate burdens that have been mitigated by the projects programmed in the two TIPs (such as the number of jobs) compared to the mitigation needed. Key takeaways include the following:

 

 

 

Figure 7
Mitigation Progress: Access to Jobs, by Transit (Disproportionate Burden)

Figure 7 is a chart that shows the mitigation achieved to date for the disproportionate burden in access to jobs by transit. For each of the last two TIPs, information is provided on the mitigation achieved for the low-income population, as well as the total mitigation to date.

TIP = Transportation Improvement Program.

Source: Boston Region MPO.

 

 

Figure 8
Mitigation Progress: Access to Healthcare, by Transit (Disparate Impact)

Figure 8 is a chart that shows the mitigation achieved to date for the disparate impact in access to healthcare by transit. For each of the last two TIPs, information is provided on the mitigation achieved for the minority population, as well as the total mitigation to date.

TIP = Transportation Improvement Program.

Source: Boston Region MPO.

 

 

Figure 9
Mitigation Progress: Access to Healthcare,
by Transit (Disproportionate Burden)

Figure 9 is a chart that shows the mitigation achieved to date for the disproportionate burden in access to healthcare by transit. For each of the last two TIPs, information is provided on the mitigation achieved for the low-income population, as well as the total mitigation to date.

TIP = Transportation Improvement Program.

Source: Boston Region MPO.

 

 

Figure 10
Mitigation Progress: Access to Parks and Open Space,
by Driving (Disproportionate Burden)

Figure 10 is a chart that shows the mitigation achieved to date for the disproportionate burden in access to access to parks and open space by transit. For each of the last two TIPs, information is provided on the mitigation achieved for the low-income population, as well as the total mitigation to date.

TIP = Transportation Improvement Program.

Source: Boston Region MPO.

 

 

Figure 11
Mitigation Progress: Drive Travel Time (Disparate Impact)

Figure 11 is a chart that shows the mitigation achieved to date for the disparate impact in driving travel time. For each of the last two TIPs, information is provided on the mitigation achieved for the minority population, as well as the total mitigation to date.

TIP = Transportation Improvement Program.

Source: Boston Region MPO.

 

Figure 12
Mitigation Progress: Transit Travel Time (Disparate Impact)

Figure 12 is a chart that shows the mitigation achieved to date for the disproportionate burden in driving travel time. For each of the last two TIPs, information is provided on the mitigation achieved for the low-income population, as well as the total mitigation to date.

TIP = Transportation Improvement Program.

Source: Boston Region MPO.

 

 

Tables 2 and 3 summarize the progress toward mitigation that is shown for each metric in the preceding charts.

 

Table 2
Mitigation of Disparate Impacts for the Minority Population through FFYs 2025-29 and 2026-31 TIPs    
Metric Desired Direction of Change Minority Population Direction of Impact Nonminority Population Direction of Impact Mitigation Need Mitigated Mitigation Achieved?
Access to healthcare within 25-minute transit trip Increase Decrease Decrease +0.001 healthcare facilities +0.029 healthcare facilities Yes
Average travel time for drive trips Decrease Increase Decrease -0.014 minutes +0.064 minutes No
Average travel time for transit trips Decrease Decrease Decrease -0.056 minutes +0.185 minutes Yes

FFY = Federal Fiscal Year. TIP = Transportation Improvement Program.

Source: Boston Region MPO.

 

 

Table 3
Mitigation of Disproportionate Burdens for the Low-income Population through FFYs 2025-29 and 2026-31 TIPs    
Metric Desired Direction of Change  Low-income Population Direction of Impact Non-Low-income Population Direction of Impact Mitigation Need Mitigated Mitigation Achieved
Access to jobs within 45-minute drive trip Increase Increase Increase +143 jobs +741 jobs Yes
Access to healthcare within 25-minute transit trip Increase Decrease Decrease +0.008 healthcare facilities +0.031 healthcare facilities Yes
Access to parks and open space within 45 minute drive trip Increase Decrease Decrease +0.8 park access points -1.1 park access points No


FFY = Federal Fiscal Year. TIP = Transportation Improvement Program.

Source: Boston Region MPO.

 

Next Steps

Last year, the MPO began to track progress for the metrics for which disparate impacts and disproportionate burdens were found in Destination 2050. Over a four-year period, the MPO must address these issues through the projects included in the four consecutive, five-year TIPs (FFYs 2025–29, 2026–30, 2027–31, and 2028–32). It is important to track these results each year to see whether the MPO’s project selections mitigate the identified disparate impacts and disproportionate burdens. We will continue to conduct the DI/DB mitigation analysis for the next two TIPs, followed by a final analysis that assesses the combined impact of all four TIPs to determine whether the MPO has successfully mitigated the disparate impacts and disproportionate burdens identified in Destination 2050.

 

In FFY 2025 we completed a study, Exploring the Potential for Using Conveyal in Transportation Improvement Program Projects Evaluations (PDF) (HTML), to develop the destination access evaluation criteria. Once these criteria are established, the MPO will be able to evaluate projects individually to determine their impact on destination access. This will give the MPO a better idea of which projects can help mitigate remaining disparate impacts and disproportionate burdens in future TIPs. This new process will allow the MPO to evaluate individual project impacts—through project scoring—and collectively through a DI/DB mitigation analysis.

 

 

 

1 The 2025 DI/DB Policy update included the addition of people with limited English proficiency (LEP) as a third population to be analyzed for disparate impacts and disproportionate burdens, as people with LEP are also covered under Title VI as an extension of national origin protection. However, because the LRTP DI/DB analysis was conducted prior to this change, they are not included in the DI/DB mitigation analysis for the FFYs 2026–30 TIP. They will become part of both the LRTP and TIP DI/DB Mitigation analyses starting with the next LRTP.

2 Each LRTP is active for four years, which is why mitigation takes place in the four TIPs that follow the adoption of the LRTP.

3 These results may differ from the sum of the impacts found in each yearly TIP analysis. This is because some projects are funded over multiple TIPs and in the cumulative analysis we include them only once to not double count their impacts.

4 There are other ways to improve access to destinations, namely development of new destinations (such as building new healthcare facilities); however, the MPO does not have direct influence on the development of new destinations, so that is considered a constant in this analysis.

5 Results are based on current project design information—actual impacts may differ if designs change.

 

 

Appendix A—Methodology

Appendix A provides details about the disparate impact and disproportionate burden (DI/DB) mitigation analysis methodology.

 

How does the Transportation Improvement Program (TIP) DI/DB mitigation analysis differ from the DI/DB analysis done for the Long-Range Transportation Plan (LRTP)?

The LRTP DI/DB analysis was conducted using the MPO’s travel demand model (TDM23), while the TIP DI/DB mitigation analysis was conducted using the destination access tool Conveyal. We chose to use Conveyal instead of TDM23 for TIP DI/DB mitigation analysis because it is a faster, more flexible tool, qualities necessary for use in the TIP.

 

Several key differences include the following:

 

 

Because of these differences, the results of the two analyses were not compared directly. Instead, we developed a conversion factor for each metric to convert the TDM23 outputs into Conveyal units. We took additional measures to obtain compatible results and minimize the differences between the two analyses. We replicated the TDM23 process as closely as possible with Conveyal, using the same data sources for those metrics and setting Conveyal parameters to be as close as possible to those in TDM23—such as having trips leave at the same time of day and reflecting congestion on roadways.

 

How are destinations defined and what are the data sources?

Destinations are defined in different ways for each destination access metric:

 

 

Each healthcare facility is considered one destination, regardless of the size, number of healthcare providers, or patients served.

 

 

Appendix B—Project Lists

Appendix B lists the projects analyzed for disparate impacts and disproportionate burdens in the 2023 Long-Range Transportation Plan (LRTP), as well as those in the federal fiscal years (FFYs) 2025–29 and 2026–30 Transportation Improvement Programs (TIP) for the disparate impact and disproportionate burden (DI/DB) mitigation analysis.

 

What types of projects were included and how do they differ?

The LRTP DI/DB analysis included all MPO projects listed in the 2023 LRTP. The DI/DB mitigation analyses included MPO-funded projects in the TIP, except for the following:

 

 

We are currently working on developing a process for adding bikeshare projects to Conveyal and anticipate including these projects in future analyses.

 

Why are there more projects in the DI/DB mitigation analysis than in the DI/DB LRTP Analysis?

The TIP and the LRTP contain different types of projects. The LRTP lists regionally significant projects within fiscal constraint that are expected to be built in the region in the next 20 years. Broadly speaking, a regionally significant project is one that is on a facility that serves regional transportation needs—at a minimum, all principal arterial highways and fixed guideway transit. Projects in the TIP are those that the MPO is committed to funding, which includes projects listed in the LRTP if the MPO has elected to fund them, as well as other projects that are not in the LRTP but that the MPO believes are important to the region. Therefore, the TIP includes many more projects than those listed in the LRTP.

 

Tables B-1 and B-2 list the projects analyzed in the FFYs 2026–30 TIP DI/DB mitigation analysis and the LRTP DI/DB analysis, respectively. Figures B-1, B-2, and B-3 show the locations of the projects included in these analyses.

 

 

 

 

Table B-1
FFYs 2026–30 TIP DI/DB Mitigation Analysis Project List

Project ID Proponent Project Name MPO Investment Program
605168 Hingham Intersection improvements at Route 3A/Summer Street Complete Streets
605743 Ipswich Resurfacing and related work on Central and South Main Streets Complete Streets
605857 Norwood Intersection improvements at Route 1 and University Avenue Intersection Improvement
606226 Boston Reconstruction of Rutherford Avenue Major Infrastructure
606453 Boston Improvements on Boylston Street Complete Streets
607981 MassDOT Somerville - McGrath Boulevard construction Major Infrastructure
608045 Milford Rehabilitation on Route 16, from Route 109 to Beaver Street Complete Streets
608067 MassDOT Woburn - Intersection reconstruction at Route 3 and Bedford Road and South Bedford Street Intersection Improvement
608158 Westwood/Norwood Reconstruction of Canton Street to University Drive, including rehabilitation of bridge N-25-032=W-31-018 Complete Streets
608436 Ashland Rehabilitation and rail crossing improvements on Cherry Street Intersection Improvement
608940 Weston Intersection improvements at Boston Post Road (Route 20) at Wellesley Street Intersection Improvement
608954 Weston Reconstruction on Route 30 Complete Streets
609204 Belmont Community Path, Belmont component of the MCRT (Phase 1) Bicycle and Pedestrian
609252 Lynn Rehabilitation of Essex Street Complete Streets
609257 Everett Rehabilitation of Beacham Street Complete Streets
609437 Salem/Peabody Boston Street improvements Complete Streets
610544 Peabody Multi-use path construction of Independence Greenway at I-95 and Route 1 Bicycle and Pedestrian
610545 Wakefield Main Street reconstruction Complete Streets
610662 Woburn Roadway and intersection improvements at Woburn Common, Route 38 (Main Street), Winn Street, Pleasant Street, and Montvale Avenue Complete Streets
610666 Swampscott Rail trail construction Bicycle and Pedestrian
610691 Natick Cochituate Rail Trail extension Complete Streets
610823 Quincy Intersection improvements at Willard Street and Ricciuti Drive Intersection Improvement
610932 Brookline Rehabilitation of Washington Street Complete Streets
611982 Medford Shared use path connection at the Route 28/Wellington underpass Bicycle and Pedestrian
612534 Melrose Lebanon Street improvement Project (Lynde Street to Malden city line) Complete Streets
612738 Ipswich Argilla Road reconstruction Complete Streets
612963 Bellingham Roadway rehabilitation of Route 126 (Hartford Road) from 800 feet north of the Interstate 495 northbound off-ramp to the Medway town line, including bridge B-06-017 Complete Streets
612989 Boston Bridge preservation, B-16-066 (38d), Cambridge Street over MBTA Complete Streets
613088 Malden Spot Pond Brook Greenway Bicycle and Pedestrian
613163 Lynnfield Rail trail construction, from Ford Avenue to Nicholes Lane (phase 1) Bicycle and Pedestrian
613319 Sudbury/Framingham Bike path construction of Bruce Freeman Rail Trail, from the Sudbury Diamond railroad crossing to Eaton Road West Bicycle and Pedestrian
S12697 Watertown Pleasant Street Shuttle Service expansion Community Connections
S12699 Stoneham Stoneham shuttle service Community Connections
S12700 CATA CATA on demand microtransit service expansion – Rockport and Lanesville Community Connections
S12701 MWRTA MWRTA CatchConnect microtransit service expansion - Hudson and Marlborough Community Connections
S12703 MRTA MRTA microtransit service – on-demand service for Bolton, Boxborough, Littleton, Stow Community Connections
S12918 MBTA Jackson Square Station accessibility improvements Transit Transformation
S12963 Chelsea/Revere Regional on-demand microtransit pilot project Community Connections
S12964 Revere Bluebikes expansion to Northern Strand (Salem Street at North Marshall Street) and Griswold Park Community Connections
S12965 Arlington Stratton School Improvements N/A
S12966 Malden Canal Street bicycle lanes Community Connections
S12985 MBTA Columbus Avenue bus lanes phase II (Boston) Transit Transformation
S13292 MBTA Operational enhancement of bus routes 714 and 716 Transit Transformation

CATA = Cape Ann Transit Authority. DI/DB = disparate impact/disproportionate burden. FFY = Federal Fiscal Year. MassDOT = Massachusetts Department of Transportation. MBTA = Massachusetts Bay Transportation Authority. MCRT = Massachusetts Central Rail Trail. MPO = Metropolitan Planning Organization. MRTA = Montachusett Regional Transit Authority. MWRTA = MetroWest Regional Transit Authority. TIP = Transportation Improvement Program.

Source: Boston Region MPO.

 


 

Figure B-1
Projects Analyzed the FFYs 2026–30 TIP DI/DB Mitigation Analysis Overlaid on Percent Minority Population

Figure B-1 is a map that shows the location of MPO projects funded in the FFYs 2026-30 TIP overlaid on the percent of the population in each census tract that identifies as a minority.

MPO = Metropolitan Planning Organization.

Source: Boston Region MPO.

 

 


 

Figure B-2
Projects Analyzed the FFYs 2026–30 TIP DI/DB Mitigation Analysis Overlaid on Percent Low-income Population

Figure B-2 is a map that shows the location of MPO projects funded in the FFYs 2026-30 TIP overlaid on the percent of the population in each census tract that is low income.

 

DI/DB = disparate impact/disproportionate burden. FFY = Federal Fiscal Year. MPO = Metropolitan Planning Organization. TIP = Transportation Improvement Program.

Source: Boston Region MPO.

 


 

Table B-2
2023 LRTP DI/DB Analysis Project List

Project ID Proponent Project Name
605857 Norwood Intersection improvements at Route 1 and University Avenue
603739 Wrentham I-495/Route 1A Ramps
606226 Boston Reconstruction of Rutherford Avenue from City Square to Sullivan Square
607981 MassDOT Somerville - McGrath Boulevard
606109 Framingham Intersection improvements at Route 126 and Route 125/MBTA and CSX Railroad
613695 Lexington Route 4/225 (Bedford Street) and Hartwell Avenue

DI/DB = disparate impact/disproportionate burden. LRTP = Long-Range Transportation Plan. MBTA = Massachusetts Bay Transportation Authority.

Source: Boston Region MPO.

 

 

 


 

Figure B-3
Projects Analyzed in the 2023 LRTP DI/DB Analysis Overlaid on Percent Minority Population

Figure B-3 is a map that shows the location of projects in the 2023 LRTP overlaid on the percent of the population in each census tract that identifies as a minority.

DI/DB = disparate impact/disproportionate burden. LRTP = Long-Range Transportation Plan.

Source: Boston Region MPO.

 


 

Figure B-4
Projects Analyzed in the 2023 LRTP DI/DB Analysis Overlaid on Percent Low-income Population

Figure B-4 is a map that shows the location of projects in the 2023 LRTP overlaid on the percent of the population in each census tract that is low income.

 

DI/DB = disparate impact/disproportionate burden. LRTP = Long-Range Transportation Plan.

Source: Boston Region MPO.

 


 

CIVIL RIGHTS NOTICE TO THE PUBLIC

Welcome. Bem Vinda. Bienvenido. Akeyi. 欢迎. 歡迎

You are invited to participate in our transportation planning process, free from discrimination. The Boston Region Metropolitan Planning Organization (MPO) is committed to nondiscrimination in all activities and complies with Title VI of the Civil Rights Act of 1964, which prohibits discrimination on the basis of race, color, or national origin (including limited English proficiency). Related federal and state nondiscrimination laws prohibit discrimination on the basis of age, sex, disability, and additional protected characteristics.

 

For additional information or to file a civil rights complaint, visit www.bostonmpo.org/mpo_non_discrimination.

 

To request this information in a different language or format, please contact:

 

Boston Region MPO Title VI Specialist

10 Park Plaza, Suite 2150

Boston, MA 02116

Phone: 857.702.3700

Email: civilrights@ctps.org

 

For people with hearing or speaking difficulties, connect through the state MassRelay service, www.mass.gov/massrelay. Please allow at least five business days for your request to be fulfilled.